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Independent Life Disability Supports
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Nursing & Complex Care in Melbourne

Registered nurse-led care for participants with complex medical needs, delivered safely in the home or community. Delivered across south-east Melbourne, Greater Melbourne, Geelong and the Gold Coast.

Carer using a ceiling hoist to safely transfer a wheelchair user

Nursing & Complex Care— at a glance

Four cards. Twelve bullets. No jargon.

Here’s what nursing & complex care actually is, how we deliver it, what we refuse to do on your plan, and the three questions any good provider should be happy to answer.

What it is

In plain English.

  • Registered-nurse-led care for participants with high-intensity medical needs.
  • Covers tracheostomy, enteral feeding, wound care, seizure management, catheter care and medication administration.
  • Funded under High Intensity Daily Personal Activities and associated CB lines.

What we do

How InLife delivers it.

  • Write your clinical care plan in collaboration with your GP and specialists.
  • Train and delegate tasks to support workers so your care is safe 24/7, not just when an RN is present.
  • Escalate to hospital or paramedics early — we do not wait until a small problem becomes a big one.

What we refuse to do

We will never. Not once. Not ever.

  • We won’t —Send a worker who has not been signed off on your specific clinical tasks.
  • We won’t —Take on complex care we are not resourced to deliver safely — if it is not a fit we will tell you.
  • We won’t —Treat clinical oversight as a once-a-year checklist. Your plan is reviewed every time something changes.

These are promises — held even when no one is watching.

Before you sign with anyone

Ask us these questions.

  • Who writes my care plan and how often is it reviewed?
  • How do you train support workers in my specific clinical tasks?
  • What is your escalation process if something goes wrong?
Read the full description

For participants living with complex medical conditions, having access to skilled, compassionate nursing care can make the difference between being stuck in a clinical facility and living comfortably at home surrounded by family. InLife's Nursing and Complex Care services are led by registered nurses (RNs) and enrolled nurses (ENs) who specialise in disability and community-based healthcare. We bring hospital-grade clinical expertise into the home, enabling participants with even the most complex needs to live as independently as possible.

Our nursing team is experienced in managing a wide range of complex health needs. This includes ventilator and respiratory support such as tracheostomy care, suctioning, and non-invasive ventilation management. We provide enteral feeding support for participants with PEG or nasogastric tubes, including feeding administration, stoma site care, and nutrition monitoring. Catheter management, bowel care programs, wound assessment and management, diabetic care, and seizure management are all part of our clinical service offering.

Every participant receiving complex care has an individualised care plan developed in collaboration with their GP, specialist physicians, and allied health team. Our RNs conduct thorough clinical assessments, develop nursing care plans, and provide ongoing clinical oversight of support worker activities. This means that even when a support worker is providing day-to-day care, a registered nurse is overseeing the clinical components to ensure safety, consistency, and best-practice standards are maintained at all times.

InLife also provides clinical training and delegation to support workers who deliver care under nursing direction. This includes training in subcutaneous injections, epilepsy management, oxygen therapy, and other clinical tasks that can be safely delegated under the right governance framework. Our nurse-led training programs follow the NDIS Practice Standards and are designed to upskill our workforce so that participants receive confident, capable care around the clock.

We understand that families of participants with complex needs carry a significant load. Our nursing services are designed to provide not only clinical excellence but also peace of mind. Knowing that a qualified nurse is involved in your loved one's care — reviewing plans, monitoring health indicators, responding to changes, and coordinating with medical teams — allows families to focus on being family rather than being carers.

Whether your needs involve high-intensity daily nursing, periodic clinical reviews, or training for your support team, InLife's nursing and complex care services are here to ensure that clinical safety and quality of life go hand in hand.

Where we deliver nursing & complex care

InLife’s south-east Melbourne team delivers nursing & complex care to participants in Berwick, Clyde North, Cranbourne, Pakenham, Narre Warren, Officer, Beaconsfield, Hampton Park, Endeavour Hills, and Dandenong. We also service Greater Melbourne, the Geelong region and the Gold Coast. Multilingual support workers available in English, Farsi, Urdu, Hindi and Punjabi — so participants receive care from someone who can actually communicate with their family.

Every support line

The full list of what we provide.

Registered nurse clinical assessments and care planning
Ventilator and tracheostomy management
PEG and enteral feeding support
Catheter care and continence management
Wound assessment and management
Seizure and epilepsy management
Diabetic care and blood glucose monitoring
Medication management and administration
Clinical delegation and support worker training
Coordination with GPs, specialists, and hospitals

Who this is for

Built for the families who need it.

Nursing and Complex Care services are for NDIS participants with high-intensity medical and health support needs that require clinical oversight. This includes people living with tracheostomies, ventilator dependence, enteral feeding requirements, complex wound care needs, uncontrolled epilepsy, and other conditions that demand registered nurse involvement. If your NDIS plan includes High Intensity Daily Personal Activities or Specialist Disability Accommodation clinical supports, our nursing team can help you live safely at home.

Our Support in Action

Nurse consulting an elderly man at home with clipboard and stethoscope
Carer adjusting a hoist harness for a wheelchair user
Nurse checking blood glucose levels for a patient

Related Services

Participants with complex care needs often access these complementary services: